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Customer Success Manager

Customer Success Manager

Slack New York Full Time

Job Description

Slack is looking for a Customer Success Manager in New York to build strong relationships with enterprise clients. This role is ideal for someone who thrives in a dynamic SaaS environment and is passionate about client success. **Ideal Candidate:** - 3-5 years in customer-facing B2B SaaS roles - Exceptional interpersonal and problem-solving skills - Familiarity with CRM tools like Salesforce This is an onsite role in New York, NY, offering competitive benefits and career growth opportunities.

Responsibilities

Drive product adoption and ensure client satisfaction. Provide strategic account management and support. Collaborate with sales and product teams to address client needs.

Experience

3-5 years

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Job Summary

  • Published on: January 24, 2026
  • Job Type: Full Time
  • Experience: 3-5 years
  • Region: New York
  • Job Location: New York, NY
  • Salary: $100,000 - $130,000
  • Qualifications: Experience in customer-facing roles in B2B SaaS, strong interpersonal skills.
  • Application Deadline: February 23, 2026

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