E-commerce Operations Specialist
Job Description
Shopify is seeking an E-commerce Operations Specialist to join our growing team supporting millions of merchants worldwide. Based remotely, you'll play a crucial role in ensuring smooth operations for businesses using our platform. This position involves optimizing merchant experiences, analyzing transaction patterns, and working cross-functionally to improve our platform's reliability and functionality. You'll have the opportunity to directly impact small businesses and entrepreneurs globally while working with cutting-edge e-commerce technology. We offer competitive compensation, comprehensive benefits, flexible work arrangements, professional development budgets, and the chance to work with a diverse, global team. This is a fully remote position with occasional travel for team meetings.
Responsibilities
Optimize merchant onboarding processes, analyze transaction data and identify trends, support payment processing operations, collaborate with product teams on feature improvements, manage merchant support escalations.
Experience
1-3 years
Job Summary
- Published on: July 28, 2025, 12:32 p.m.
- Job Type: Full Time
- Experience: 1-3 yearsli>
- Region: Remote
- Job Location: Ottawa
- Salary: $55,000 - $75,000
- Qualifications: 1-3 years experience in e-commerce operations or similar role. Proficiency with Shopify platform, inventory management systems, and data analysis tools. Strong attention to detail and project management skills.
- Application Deadline: Aug. 27, 2025
