Support Specialist

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Support Specialist

Zapier Remote Remote

Job Description

Zapier is looking for a remote Support Specialist to assist users with our automation platform. This role is ideal for someone customer-focused and eager to solve problems in a remote setting. **Ideal Candidate:** - Entry-level experience with strong communication skills - Familiarity with help desk tools like Zendesk - Ability to work independently in a remote environment This is a fully remote role with flexible hours and a supportive team culture.

Responsibilities

Respond to customer inquiries via email and chat. Troubleshoot and escalate technical issues. Document common issues for knowledge base updates.

Experience

Entry-level

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Job Summary

Published on: July 28, 2025, 12:30 p.m.
Job Type: Remote
Experience: Entry-levelli>
Region: Remote
Job Location: Remote
Salary: $45,000 - $55,000
Qualifications: Strong communication and writing skills, experience in help desk tools.
Application Deadline: Aug. 27, 2025

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Support Specialist